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- We have an open and responsible culture, where people are encouraged to manage risk
- We encourage people to report wrongdoing (for instance using a poster campaign)
- We have almost no reported incidents or complaints
- We have introduced new measures like help lines and training.
- We can do more to check all our existing systems are working
- Active communication and leadership from the top will continue to be essential.
During 2004, our goal was to continue ethics training for our North American workforce. In the UK, we introduced an ethics help line, rolled out a Code of Business Conduct, and started developing an online ethics training course to support the Code.
In AMEC’s European business, processes are slightly different. However, we began looking at ways of bringing the two approaches closer together by reviewing our processes with local management.
We did not set specific targets for the year, though in previous years we have measured calls to the help line(s) and disciplinary actions that result. During 2004, through our web-based training and the use of a CD format for remote project staff, North American employees received annual training. Also, the UK Code of Business Conduct handbook was delivered to all UK based employees. In 2005, we will roll out online training in the UK. We will also establish a closer liaison between the ethics functions across the company.
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