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This year, in response to internal and external suggestions, we have published our main performance to our website. Here you can view full metrics and explanations in each area.
The stakeholder research we carried out in 2004 asked us to explain our specific sustainability objectives in more detail. A short description of our approach in each area follows - together with full details of 2004 performance.
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- Community involvement
We consistently consult and work with our local communities
- Human rights
Managing our impact on human rights is simply part of good business
- Employment rights
We focus on investing in people and take training and employee development seriously
- Environment
We actively manage the environmental impact of our sites and projects
- Health and safety
We have a very strong health and safety culture
- Ethics
We have an open and responsible culture, where people are encouraged to manage risk
- Profitable growth
We have a prudent financial approach and access to the capital we need for growth
- Financial management
Our approach to cash and debt management
- Strategy and markets
We are managing risks and opportunities in the markets in which we operate
- Customers
We focus on building long-term relationships with customers
- Processes
Robust processes help to protect our company from risk
During 2004 we initiated a wide-ranging review of our key performance indicators, which will be completed in 2005. Please refer to the final section of this report for more detail.
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